Refund Policy

If you need to return a product purchased from Black Squirrel Clothing then you have 14 working days to do so.  The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.

The goods should also be returned with their original box, packing and accessories.

 

We do not accept size exchanges of any kind after 14 days If the return is due to missing or faulty parts. We will offer a full refund or replacement provided we are aware of this within 10 working days. After 10 working days clothing will be subject to wear and tear. Any refund, which is due to a fault or other defect, will include a refund after proof and investigation of the defect.

 

Postage is a none refundable part of the service, if you are exchanging items a repeat postage maybe be charged depending on the size/weight and location.

 

All items subjected to offers or reductions are deemed as final sale items. Only exchanges and credits are available providing the item is returned within 15 days of us being notified.

 

This returns policy does not affect your legal rights.

 

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Black Squirrel Clothing website.